2100 Bloor St W Unit 13, Toronto, ON M6S 1M7
+12047999665
info@zailumeniqor.com
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zailumeniqor

Family Finance Made Simple

Privacy Policy

Your privacy matters to us. This policy explains how zailumeniqor collects, uses, and protects your personal information when you use our family budgeting platform.

Information We Collect

When you use zailumeniqor's family budgeting platform, we collect several types of information to provide you with the best possible service. We're transparent about what we gather and why we need it.

  • Personal identification information including your name, email address, phone number, and mailing address when you create an account
  • Financial information such as bank account details, transaction data, and spending patterns to help you track your family budget
  • Technical information including your IP address, browser type, device information, and usage patterns on our platform
  • Communication data from your interactions with our customer support team or feedback you provide
  • Location information when you enable location services to categorize transactions by merchant location

We never collect more information than necessary to provide our budgeting services, and we always ask for your explicit consent before gathering sensitive financial data.

How We Use Your Information

Your information helps us deliver personalized budgeting insights and maintain the security of your financial data. Here's exactly how we use what you share with us:

  1. To provide core budgeting services including transaction categorization, spending analysis, and budget tracking for your family's financial goals
  2. To send you important account notifications, security alerts, and updates about changes to our service that might affect your budgeting experience
  3. To improve our platform by analyzing usage patterns and identifying features that help families manage their finances more effectively
  4. To prevent fraud and maintain the security of your financial information through automated monitoring and verification processes
  5. To provide customer support when you contact us with questions about your account or need help with budgeting features
  6. To comply with legal obligations and regulatory requirements in the financial services industry

Data Sharing and Third Parties

We understand that your financial information is highly sensitive. We never sell your personal data to advertisers or marketing companies. However, we do work with trusted partners to provide our services:

Partner Type Purpose Data Shared
Banking Partners Secure connection to your bank accounts for transaction import Account credentials (encrypted), transaction data
Cloud Storage Providers Secure data storage and backup services Encrypted user data and transaction history
Analytics Services Platform improvement and performance monitoring Anonymized usage statistics only
Payment Processors Processing subscription payments securely Payment information and billing details

All our partners are required to maintain the same high standards of data protection that we do, and they can only use your information for the specific purposes outlined in our agreements with them.

Your Privacy Rights

You have significant control over your personal information. Under Canadian privacy laws and our commitment to transparency, you can exercise these rights at any time:

  • Access your personal data by requesting a complete copy of all information we have about you and your family's budgeting activities
  • Correct any inaccurate information in your profile or transaction data by contacting our support team or updating it directly in your account
  • Delete your account and all associated data, though some information may be retained for legal compliance purposes for up to seven years
  • Restrict how we process your data by opting out of non-essential communications or limiting data collection for analytics purposes
  • Export your budgeting data in a standard format if you decide to switch to another financial management platform
  • Object to automated decision-making processes that might affect your account status or available features

To exercise any of these rights, simply email us at info@zailumeniqor.com with your request. We'll respond within 30 days and guide you through the process.

Data Security and Protection

Protecting your financial information is our top priority. We've implemented multiple layers of security to keep your data safe from unauthorized access, theft, or misuse.

We use bank-level encryption (256-bit SSL) for all data transmission and storage, the same security standard used by major financial institutions across Canada.

  • All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols
  • We conduct regular security audits and penetration testing to identify and address potential vulnerabilities
  • Access to your data is strictly limited to authorized personnel who need it to provide customer support or maintain our services
  • We maintain secure backup systems with geographic redundancy to protect against data loss
  • Our servers are hosted in Canadian data centers that meet strict physical and digital security standards
  • We monitor our systems 24/7 for suspicious activity and have incident response procedures in place

Data Retention and Deletion

We keep your information only as long as necessary to provide our budgeting services and meet our legal obligations. Here's our approach to data retention:

  1. Active account data is retained while your account remains active and for 12 months after account closure to allow for reactivation if needed
  2. Transaction history and budgeting data can be permanently deleted upon request, except where required for financial compliance purposes
  3. Communication records with customer support are kept for three years to help us improve our service and resolve any ongoing issues
  4. Technical logs and anonymized analytics data may be retained longer for security monitoring and platform improvement purposes
  5. Legal compliance may require us to retain certain financial records for up to seven years as mandated by Canadian financial regulations

When data is deleted, we use secure deletion methods to ensure it cannot be recovered. We'll also instruct our partners to delete any shared data according to the same timeline.

International Data Transfers

While we primarily store data within Canada, some of our service providers may process information in other countries. When this happens, we ensure your data receives the same level of protection:

  • We only work with partners in countries that provide adequate data protection standards or have signed appropriate data transfer agreements
  • All international transfers are protected by contractual safeguards that require the same privacy standards we maintain in Canada
  • You can request information about where your data is processed and the safeguards in place for international transfers
  • We regularly review our international partners to ensure they continue to meet our privacy and security requirements

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through multiple channels.

We'll send you an email notification at least 30 days before any material changes take effect, and we'll also post a notice on our platform. The updated policy will always be available on our website with the effective date clearly marked.

This privacy policy was last updated on January 15, 2025, and takes effect immediately for new users and within 30 days for existing users.

Children's Privacy

zailumeniqor's family budgeting platform is designed for adults managing household finances. We do not knowingly collect personal information from children under 13 years of age. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete that information from our systems.

For families who want to teach older teens about budgeting, parents can add family members to their account under parental supervision, but the parent remains responsible for all data sharing decisions.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is committed to addressing your concerns promptly and thoroughly.

Email: info@zailumeniqor.com

Phone: +1 (204) 799-9665

Mailing Address:
zailumeniqor Privacy Team
2100 Bloor St W Unit 13
Toronto, ON M6S 1M7
Canada

We typically respond to privacy inquiries within 48 hours on business days. For complex requests that require investigation, we'll acknowledge your request immediately and provide a detailed response within 30 days.